Returns & Exchanges

All products are fully returnable, no questions asked, for a 30-day period after purchase, as long as the product is unworn with labels still on. Underwear is always a final sale, with no exceptions. After the 30-day period, you have an additional 60 days to return for store credit only, previous conditions still apply. We do not accept returns or exchanges 90 days after purchasing. If you have purchased an item online and would like to return or exchange it, you may contact the store at either 604-826-0496 or by email at to begin processing your return. You are required to pay separate shipping and handling to return the item to the store, your refund will be granted to you when the product arrives at the store, unworn with labels still on. The standard return policy period applies for online orders as well.